Written by
Ewelina Skorupka
Published on
When withdrawing funds from Kanga Exchange, you have several different methods to choose from. You can either use the GoCash gateway or the Kanga P2P service. We’ve specially prepared withdrawal options via bank transfers, ZEN, Revolut, and direct cash withdrawals at ATMs.
In a separate article, we describe how to withdraw cryptocurrencies from Kanga. You can find it here. Here, you’ll learn how to withdraw fiats using ZEN via GoCash.
How to Withdraw Fiat from Kanga Exchange?
To begin the withdrawal process, log into your trading account. After accessing the main panel at trade.kanga.exchange, click on the Wallet tab.
Navigate to your wallet on Kanga
Next, select “Money Withdrawal” from the left menu.
Note that “Withdrawal” and “Money Withdrawal” are two different options
Now choose the fiat you want to exchange your cryptocurrencies into. From the dropdown menu, you can select PLN, EUR, GBP, and USD.
Select one of the four available fiats. In our example, we’ll use PLN.
Decide whether you want to withdraw funds using the GoCash payment gateway or trade directly with other users through Kanga P2P service. In this guide, we are describing the first option.
Kanga: PLN withdrawal. Choose GoCash
The platform will ask you to confirm the choice:
Click “Continue” to confirm you want to withdraw funds using GoCash
You have just been redirected to GoCash, where you will proceed with the withdrawal through the ZEN service powered by Mastercard.
In the next window, select the “ZEN” option:
After selecting the appropriate options and withdrawal amount, click the “Sell” button
At this point, you’ll be asked if you already have a ZEN account. You can choose Yes and provide your phone number linked to the account or select No and go through the process of creating a new account. Those who don’t have a ZEN account can find information on how to create one here.
Users who have already set up their accounts will see the following message: “Charging funds to ZEN account.” In the next step, you will be redirected to the Kanga Pay website to complete the transaction.
Click “Go further” to continue
You’ll be asked to approve the transaction:
Simply press the orange “Confirm” button
If everything went according to plan, you’ll see the following window:
Click “Return” to complete the transaction
Additional confirmation of the withdrawal will be sent via email from both Kanga and GoCash. You should also see the below popup:
Go back to Kanga app or to GoCash
Withdrawal via ZEN from the Kanga Mobile App
You can use the fiat withdrawal via ZEN not only from a web browser but also through your Kanga mobile app.
After logging into the app, select the “Withdrawal” button located in the top navigation panel:
You’ll find it between the deposit and quick exchange options
Next, select the currency you wish to withdraw. In our example, we’ll use omegaPLN. Click on the stablecoin symbol:
You’ll then be prompted to proceed to GoCash service, where you can sell your omegaPLN using your preferred payment method. Remember that the GoCash page opens in your web browser:
Click the orange “Go to GoCash” button
To withdraw funds through GoCash, select the “Sell” option, enter the amount you want to transfer, and choose the ZEN option.
After selecting the appropriate options and withdrawal amount, click the “Sell” button
At this point, you’ll be asked if you already have a ZEN account. You can choose Yes and provide your phone number linked to the account or select No and go through the process of creating a new account. Those who don’t have a ZEN account can find information on how to create one here.
Users who have already set up their accounts will see the following message: “Charging funds to ZEN account.” In the next step, you will be redirected to the Kanga Pay website to complete the transaction.
Click “Go further” to continue
On the next screen, you’ll see the amount you’re withdrawing, the transaction number, and the recipient’s email address.
Click “Confirm”
If everything went according to plan, you should see the following prompt:
Click “Return” to complete the withdrawal process
The final window is information from GoCash that the transaction was successful. From here, you can either go to GoCash or return to Kanga.
Choose the option you’re interested in
You have just learned how to withdraw fiats to ZEN from Kanga using GoCash.
What Are the Transaction Fees?
Also remember about the fees you’ll need to pay depending on the fiat withdrawal method you choose. For ZEN they are as follows:
| Currency | Fee |
| PLN | 1% |
| EUR | 1% |
| USD | 1% |
| GBP | 1% |
Example 1: USD Withdrawal
If you want to withdraw $1,000 using your ZEN card:
- Withdrawal amount: $1,000
- Fee rate: 1%
- Fee calculation: $1,000 × 0.01 = $10
- Final amount you’ll receive: $990
Example 2: EUR Withdrawal
Let’s say you’re withdrawing €2,500 to your ZEN account:
- Withdrawal amount: €2,500
- Fee rate: 1%
- Fee calculation: €2,500 × 0.01 = €25
- Final amount you’ll receive: €2,475
Remember that these fees apply instantly at the time of withdrawal, and the reduced amount will be what appears in your ZEN account. The fee structure is consistent across all currencies, making it easy to calculate – simply multiply your withdrawal amount by 0.01 to determine the fee you’ll pay.
This straightforward 1% fee structure is transparent and applies regardless of the withdrawal amount.