Written by
Ewelina Skorupka
Published on
When withdrawing funds from Kanga Exchange, you have several methods at your disposal. You can either use the GoCash gateway or the Kanga P2P service. We’ve specially prepared withdrawal options via bank transfers, ZEN, Revolut, as well as direct cash withdrawals at ATMs.
This article explains the last one, showing you how you can access your fiats directly from the automated teller machines.
ATM Withdrawal Process
Cryptocurrency holders on Kanga can take advantage of withdrawing their funds directly at ATMs through the Exchange Service. The entire process is detailed on this page.
Step-by-Step Instructions:
- Call +48 58 573 33 36 (customer service available from 9:00 AM to 8:00 PM) or contact us on Telegram: @KangaBankomaty
- Discuss transaction details with the operator (ATM limit is 4,000 PLN)
- Complete the transaction at an ATM using the BLIK code provided by the operator
Having trouble with your BLIK? Didn’t manage to withdraw the amount from the ATM, or the ATM didn’t dispense the money? In such cases, please use our support ticket form.
Frequently Asked Questions (FAQs)
Can I withdraw funds directly at an ATM?
Yes, Kanga Exchange offers a unique option to withdraw funds directly at ATMs through the Exchange Service. To use this option, contact our customer service by phone or Telegram to arrange the transaction details. The ATM withdrawal limit is 4,000 PLN.
What should I do if I have issues with BLIK withdrawal at an ATM?
If you experience problems with BLIK withdrawal at an ATM, such as a failed withdrawal attempt or if the ATM doesn’t dispense money, Kanga Exchange provides support. Use the support ticket form available on the Kanga Exchange website. In the form, provide a detailed description of the problem, including all relevant details such as the date and time of the withdrawal attempt, ATM number (if available), and a precise description of the difficulties encountered.
What is BLIK and how does it work?
BLIK is a Polish mobile payment system that generates a unique 6-digit code for secure transactions. When withdrawing from an ATM, you’ll receive this code from our operator, which you’ll enter into the ATM to receive your cash. The code is valid for a limited time and can only be used once.